Delete Account

How to delete your account

1. Open the Luminary app. Launch Luminary on your device and sign in to your account.
2. Go to Settings. Tap the Settings tab in the bottom navigation bar (rightmost icon).
3. Scroll to the bottom. Scroll down past all settings options until you see the Log Out button.
4. Tap "Delete Account". Tap the Delete Account button and confirm when prompted. This action is permanent and cannot be undone.

What gets deleted

When you delete your account, all of the following data is permanently erased:

• Your profile, nickname, and preferences
• Character roster and game sync data
• Chat history and AI conversation data
• Subscription records and Ink balance
• HoYoLab session cookies (stored encrypted)

Important

• This action is permanent. Once deleted, your data cannot be recovered.
• Active subscriptions are not automatically cancelled. Please cancel your subscription through the App Store or Google Play before deleting your account to avoid future charges.
• 30-day cooldown. After deletion, you cannot create a new account with the same email for 30 days.

Need help? Contact us at support@ailuminary.app.